Shirley McQueen

Shirley McQueen has extensive experience in customer service and claims management, currently serving as the Director of Customer Service and Claims at AAA Parking since 2005. In this role, Shirley resolves customer service issues and auto damage claims while training staff on claim prevention. Previous experience includes a position in Auto Claims and Estimatics at State Farm from 1998 to 2004. Shirley holds a Bachelor of Applied Science in Business Administration, Management, and Operations from Strayer University, completed between 2002 and 2007.