Jeison Silva

Jeison Silva is a seasoned professional in business development and customer service management, currently serving as a Business Development Manager at Sell2Rent since January 2022, where leadership has contributed to a 15% increase in customer satisfaction and a 10% rise in sales. Prior experience includes a role as Senior Team Manager at Airtech Communications, overseeing productivity improvements, and a Training Lead position at Teleperformance, where comprehensive training plans were developed for team enhancement. Jeison also held the title of Customer Service Manager at Sutherland, achieving a 15% revenue increase and a 20% reduction in operational costs, and worked as a Customer Service Team Lead at Convergys, successfully improving first call resolution rates. Jeison holds a degree in Mechanical Engineering from the Central Institute of Technology.