Alyssa Barnett-Schott

Alyssa Barnett-Schott has a diverse work experience spanning multiple industries. Alyssa is currently serving as the Head of Customer Service - Americas at SEMPERIT AG since June 2021. In this role, they oversee the Order to Cash lifecycle across four industrial segments and has led a project to establish a customer service organization for the new regional business model.

Prior to their current position, Alyssa worked as the Commercial Operations Manager at PLZ Aeroscience Corporation from May 2017 to January 2021. Alyssa also served as the Customer Service Center Manager at KIK Custom Products from 2007 to 2017, where they supported the Pro division of a $500M manufacturer and managed the entire customer service function.

Alyssa's earlier experience includes working as a Sales Development Representative at Jacada from 2005 to 2007. Alyssa also had a long tenure at AT&T, starting as an Account Executive from April 1993 to June 1997, and later transitioning to the role of Operations, Provisioning and Customer Service Manager from June 1997 to December 2004. During their time at AT&T, they managed various aspects of order fulfillment, data entry, and outbound call center production, and played a key role in developing order entry process documentation for Small Business Markets.

Overall, Alyssa Barnett-Schott has a strong background in customer service, operations management, and sales development across different industries.

Alyssa Barnett-Schott's education history includes a Bachelor of Arts degree in Organizational Leadership from Oglethorpe University. The specific duration of their studies at Oglethorpe University is not specified.