Matt Bielak

Matt Bielak is an accomplished professional with extensive experience in customer success and digital customer experience management. Currently serving as the Vice President of Digital Customer Experiences at Semrush, Bielak previously held key positions at Qlik, including Director of Global Customer Success Management and Senior Manager of Global Support Operations. At TrueMotion, Bielak contributed as a Senior Customer Success Manager, while at PTC, roles included Senior Manager for Customer Success Service Owner and North American Premium Services. Bielak began a career in technical support at ADP, demonstrating a strong foundation in customer-focused services.