Rémi Martin

Rémi Martin is a seasoned professional with extensive experience in customer success and digital marketing. Currently serving as Customer Success Managers EMEA / APAC Supervisor at Semrush since November 2019, Rémi has facilitated client onboarding, training, and MRR retention and expansion initiatives. Prior roles at Semrush included Customer Onboarding Specialist and Customer Success Specialist, focusing on educating users to achieve their digital marketing objectives. As a Digital Freelancer, Rémi managed the online presence of small businesses, enhancing their SEO and social media strategies. Previous positions include Marketing Communication Manager at Sopra Steria, Marketing & Communication Executive at Bohemian Hostels & Hotels, and various roles in communication and customer service across hospitality settings. Rémi holds a Master of Science in Digital Marketing from OMNES Education and a Bachelor's degree in Management in Tourism from Excelia.