Rachel Moore, SHRM-CP

Rachel Moore, SHRM-CP, has over ten years of work experience in various HR roles. Rachel is currently employed at Sendle as the Senior Director of People & Culture. In this role, Rachel has been responsible for overseeing the development and implementation of HR strategies and initiatives.

Prior to their current position, Rachel worked as the Director of People & Culture, North America for Sendle. Rachel successfully managed the HR functions for the region, including talent acquisition, people operations, training and development, and performance management.

Before joining Sendle, Rachel served as the People & Culture Director at Gourmondo Co. Rachel worked closely with the President and CEO to develop a strategic workforce planning process and provided HR support to over 300 team members. Rachel also played a key role in curating company culture initiatives and employee communications strategy to increase engagement and support the team in living the core values.

Rachel's previous experience at Gourmondo Co. also includes serving as the HR Director/Customer Service Director. In this role, they implemented a holistic employee lifecycle framework and led customer success teams to achieve goals and refine services. Rachel also managed operational and administrative systems and coordinated the company's marketing strategy, brand management, content creation, and collateral design.

Prior to joining Gourmondo Co., Rachel operated their own consulting business, TinySoup Consulting, where they served as the Owner and Consultant from 2011 to 2015.

Overall, Rachel Moore has a proven track record in effectively managing HR functions, driving employee engagement, and aligning HR strategies with business objectives.

Rachel Moore, SHRM-CP, obtained a Bachelor of Science degree in Hospitality Administration/Management from The Art Institutes, which they attended from 2009 to 2012. In addition to their degree, they have obtained several certifications, including the SHRM - Certified Professional (SHRM-CP) from SHRM in May 2019. Rachel has also acquired a certification in Organizational Design from Cornell University in April 2023. Another certification they hold is a Mental Health First Aider, obtained from the National Council for Mental Wellbeing. However, the specific month and year of obtaining this certification is not mentioned.