Bere Arroyo

Bere Arroyo has extensive experience in customer service and management, currently serving as a Senior Customer Service Associate at Sensitech since April 2021. Previously, Bere worked at Booking.com as a Customer Service Specialist for the Spanish-speaking market. Earlier roles include Assistant Manager at Vapiano Nederland, overseeing restaurant operations and a team of 20, and Group Event Coordinator at Restaurante Arroyo, managing events for up to 3,000 attendees. Bere's background also includes positions in event planning and hospitality, including internships and assistant roles in food and beverage and human resources. Bere holds a Master's degree in Hotel and Restaurant Management from Ostelea and a Bachelor's degree in Restaurant Management from Centro de Estudios Superiores de San Ángel. Key skills include CRM proficiency, adaptability, teamwork, leadership, and a strong focus on customer satisfaction.