James Dy is currently a Client Success Engineer at Sentant. Prior to this, they worked as an IT Student Assistant at the Cal Poly Pomona Foundation, Inc. from October 2018 to May 2021. In this role, they were responsible for building and installing instructional podiums and workstations, maintaining existing classroom and lab equipment and software, providing technical support for classroom and lab equipment and software, handling telephone calls, emails, and walk-in clients, and using a ticketing system to track and communicate end-user requests. James is known for their ability to articulate instructions to end-users with various levels of computer knowledge.
James Dy has a Bachelor's degree in Computer and Information Systems Security/Information Assurance from California State Polytechnic University-Pomona. James also has a High School Diploma in Computer and Information Systems Security/Information Assurance from Charter Oak High School. In addition, they have a certification from Coursera in Google Workspace Administration.
Some of their coworkers include Lior Klisman - Co-Founder & Partner, Stefani Warren - Operations Manager, and Patrick Jackson - Security Program Manager. James Dy reports to Will Pizzano, Founding Partner.
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