Dan May has worked in the IT field since 2007. Dan began as a Desktop Support Technician at Ticketmaster Entertainment in 2007, where they delivered, installed, and maintained Windows XP computers, ticket printers, wireless nodes, and scanners. Dan then worked as a Technician at Geeks Mobile USA in 2009. In 2011, they became a Mobility/Desktop Support Technician at Genentech, where they distributed iPhones and iPads, installed MobileIron MDM profiles, and activated with AT&T and Verizon. From 2012 to 2018, they worked at Salesforce as a Provisioning/Desktop Support and a Client Services Analyst. During this time, they managed assets for thousands of local and remote Dell and Apple laptops and desktops, and provided low-level support such as RAM upgrades, password resets, shell swaps, SSD upgrades, data transfers, and general break fixing. From 2018 to 2021, they worked at Branch as a Senior IT Support Specialist and a Sr. Desktop Support Specialist, where they were responsible for on-boarding of new hires, purchasing, managing, and maintaining IT equipment, and working with vendors to build a world-class suite of products. Currently, they are a Technical Specialist at Self and a Senior Information Technology Specialist at SentiLink.
Dan May began their educational journey in 1992 when they attended Santa Barbara High School from 1992 to 1994. Dan then went on to Santa Barbara City College in 1999 to study Music Theory and Composition. In 2001, they attended City College of San Francisco to study Spanish. Finally, they attended Heald College-San Francisco from 2002 to 2004, where they earned an Associate of Arts and Sciences (A.A.S.) in Computer Information Technology.
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