Anderson Domingues

Anderson Domingues has extensive experience in the customer service and data analysis sectors, currently serving as Analista de Planejamento at Sercom Contact Center since February 2015, where responsibilities include monitoring call traffic and resources to meet forecast goals. Prior roles at Sercom include Analista de dados in the Technical Cell for SKY and Telemarketing Operator, focusing on system analysis and client support, respectively. Earlier experience at Supermercado Bandeira as a Menor Aprendiz involved customer service and stock replenishment. Anderson holds a Technical degree in Montagem e manutenção de micro e redes from Senai Nadir Figueiredo and has completed courses in Informatics and Administrative Routines at Microlins, along with English studies at W English School.