Rich Flaherty

Rich joined Sertec in 2011, after spending 20 years running business service companies. Rich brings extensive experience with both B2B and B2C service companies, along with an understanding of contact center operations, customer relationship management (CRM) solutions, direct marketing and sales. While at ServiceCheck, Rich has led the sales and marketing function which has produced growth in 19 of the last 20 quarters; resulting in revenue growth of close to 150% during this period. Rich has successfully helped build the companies he worked for at an annualized rate of 20% during the course of his career, including companies with revenues ranging from $8 million to over $200 million. Rich holds a business degree from the University of Notre Dame.