Beth Barela

Thought Leader & Practice Lead, ITSM at Service Made Simple

Experienced Service Operations Consultant who provides guidance across all levels from Infrastructure team members to Executives. She implements quality practices to drive continual improvements in change/incident/problem management resulting in increased availability, capacity and performance. Beth drives management focus to data driven decision making as well being a specialist in creating solutions to rapidly and substantially reduce customer impacting outages. She moves management focus to data driven decision-making.

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