Shaukat Merchant

Shaukat Merchant is an experienced operations and service management professional with a career spanning over three decades. Currently serving as Service Manager at 55 Car Care Services since February 2024 and as Head of Operations UAE at ServiceMyCar.ae since August 2020, Shaukat Merchant oversees operations, revenue growth, process improvements, and customer satisfaction across the UAE. Previous roles include Warehouse and Operations Manager at MILELE MOTORS FZE, where responsibilities encompassed procurement, sales, logistics, and export documentation, and Central Region Service Manager at Abdullah Hashim Co. Ltd, managing three service centers for over 10,000 vehicles. Shaukat Merchant also served as After Sales Service Manager at Suzuki Saudia for 16 years, enhancing expertise in service delivery and operational excellence.