Mitch North

Mitch North currently serves as the Team Leader for Roads & Licensing at Service NSW, where responsibilities include leading a team of customer service representatives, coaching for performance development, and analyzing data to drive decision-making. Notable achievements include providing valuable insights at key leadership meetings and managing the 'Courage Team' to enhance the onboarding experience for new staff. Previous roles include Function Coordinator at ALH Hotels, focusing on event execution and customer experience, and various positions at Tabcorp, including Sponsorships & Events Coordinator and Live Events Manager NSW, where Mitch successfully managed operations and improved staff engagement. Mitch holds a Certificate IV in Government (Leadership) from TAFE NSW and a Bachelor of Science in Mathematics from the University of Sydney.