Katie Chang

Katie Chang is a Director of Monetization Strategy at ServiceNow, where responsibilities include leading the Creator Workflows and Customer Success Pricing Strategy team since March 2023. Prior to this role, Katie served as part of the Monetization Strategy team at Stripe from 2021 to March 2023, focusing on product pricing and strategy. Previous experience also includes consulting positions at Boston Consulting Group (BCG) from 2017 to 2021, dealing with case work across various sectors such as Technology, Healthcare, and Financial Institutions, as well as a role as Lead Contract Consultant at Uber from 2016 to 2017. Katie Chang holds a Master of Science in Industrial Engineering and Operations Research and a Bachelor's Degree in Operations Research Management Science, both from the University of California, Berkeley.