Maggie Gilbert

Maggie Gilbert is a seasoned professional with extensive experience in IT management and vendor relations, currently serving as Principal, Success Architect at ServiceNow since June 2023. Prior to this role, Maggie held positions at Ivanhoé Cambridge as Manager of the IT Vendor Management Office, and at BDC as Manager of IT Asset Management & Vendor Relationships. Maggie's career at CN spanned over a decade, where responsibilities included Manager of Technology for eProcurement and various managerial and specialist roles in IT infrastructure and wireless asset management. Previous experience includes Regulatory Compliance Administrator at BOMBARDIER and Consultant at Imperial Tobacco Canada. Maggie holds a degree from Concordia University.