Sam Rosbergen

Sam Rosbergen is a seasoned professional with extensive experience in customer success, transformation consulting, and education. Currently serving as a Customer Success Architect at ServiceNow since November 2024, Rosbergen focuses on developing success plans and aligning strategies for optimal outcomes. As a guest lecturer at Avans University of Applied Sciences since October 2019, Rosbergen teaches various subjects, including Digital Transformation with DevOps. Previous roles include influencing DevOps practices with the DevOps Agile Skills Association, consulting on transformation projects for prominent companies like ABN AMRO, VodafoneZiggo, and CZ, as well as holding leadership positions in operational governance and crisis management. With a solid educational foundation in DevOps, Agile methodologies, and IT process management, Rosbergen combines practical experience with a strong academic background to drive organizational change and enhance operational maturity.