Shivani Vadehra

Shivani Vadehra is a seasoned professional with extensive experience in customer service and account management across various technology companies. Currently serving as a Senior Support Account Manager at ServiceNow since May 2017, Shivani has also held roles such as EMEA Communications Team Lead and Customer Communication Analyst, contributing to innovative solutions in service management and operations. Prior to ServiceNow, Shivani worked at Rackspace Technology as a Cloud On-Boarding and Retention Executive, and held positions at arvato systems and authorGEN Technologies where responsibilities included customer relationship management and technology training. Shivani holds a Bachelor's degree in Computer Science from Punjab Technical University and completed earlier education at Father Agnel School.