Steven Waite

Steven Waite has extensive experience in program and project management within the technology and banking sectors. Currently serving as Program Director at ServiceNow since October 2016, Steven leads the delivery of Professional Services to enterprise customers. Previously, in roles such as Principal Engagement Manager at ServiceNow and Senior Program Manager at Bank of Tokyo-Mitsubishi UFJ, responsibility included financial reporting and operational controls, along with driving service improvement initiatives. Steven began career at Bank of America, where positions included Program Delivery Manager and International Program Delivery Manager, overseeing large-scale strategic programs and enhancing project delivery processes. Steven holds a high school diploma from Wayland High School, attending from 1971 to 1976.