Aaron Pavez is a seasoned technology professional with extensive experience in IT support and engineering, currently serving as a Senior Apps Support Engineer at ServiceRocket since July 2021, focusing on support quality and team development. Prior roles include App Support Engineer at ServiceRocket, Solution Engineer II at Sovos, and Unix Engineer at Adessa Falabella, among others. Throughout the career, Aaron has gained expertise in troubleshooting, configuring, and maintaining various software and hardware systems, including Jira, Confluence, and various operating systems. Academic credentials include a Master of Science in Internetworking from the University of Alberta and multiple Bachelor's degrees in Computer Science.
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