Alexa Kline

Alexa Kline has a diverse work experience spanning various industries and roles. Alexa is currently working as a Customer Success Manager at Sevco Security since February 2023. Prior to this, they served as a Customer Success Manager at Floify from June 2022 to January 2023. From February 2020 to June 2022, Alexa worked as a Customer Success Specialist II at 2U, where they played a crucial role in managing student placements and maintaining partnerships with external agencies.

Before joining 2U, Alexa held multiple roles at Towson University from 2016 to 2019. Alexa served as an Academic Advisor in the Freshman Transition Program, Restorative Practice Implementation Co-Chair, Advisor in the University Residence Government, Residence Life Coordinator, Student Staff Recruiter, Selection & Development Recruiter, and Committee Member in the Equity Tank, focusing on the Trans* Student Population.

Alexa also gained experience through graduate assistant roles at Syracuse University's Office of Student Rights and Responsibilities, Off-Campus and Commuter Services, and Winnick Hillel Center for Jewish Life. Alexa worked as a Conference Intern at Salisbury University and as a Graduate Intern in Academic Support Services at the State University of New York College of Environmental Sciences and Forestry.

Additionally, Alexa served as a Resident Assistant at Salisbury University from 2010 to 2014 and as a Hospitality Supervisor at the University of Maryland's Conferences and Event Services in 2013. Alexa started their career as an Office of Automation Clerk at the U.S. Department of Health and Human Services from 2010 to 2013. Throughout their career, Alexa has demonstrated skills in customer success, student support, recruitment, training, and leadership.

Alexa Kline obtained a Master's Degree in Higher Education/Higher Education Administration from Syracuse University, where they studied from 2014 to 2016. Prior to that, they attended Salisbury University from 2009 to 2014 and earned a Bachelor of Arts (B.A.) degree in Communications, Conflict Analysis and Dispute Resolution. Their high school education was completed at Rockville High School from 2005 to 2009. Alexa also studied German Language at Deutsch Akademie. Additionally, they obtained several certifications, including Sales: Customer Success from LinkedIn in May 2022, Leading Your Org on a Journey of Allyship from LinkedIn in September 2021, and Unconscious Bias from LinkedIn in April 2021.