Aimee Sales is a seasoned marketing and customer support professional with extensive experience in the technology sector. Currently serving as Field Marketing Manager at Shadow since May 2018, Aimee drives brand awareness and engagement in the Americas through targeted marketing initiatives. Previous roles include Support Team Lead and Customer Success Agent at Shadow, where Aimee managed international support teams and enhanced customer service operations. Prior experience at Malwarebytes involved designing content processes and responding to technical inquiries as a Knowledge Engineer and Product Support agent. Aimee also held technical support roles at Barracuda and Sony Electronics, contributing to customer satisfaction and sales. Aimee holds certifications in CompTIA A+ and Network+ from the Institute of Technology Inc and a Bachelor of Arts in Multimedia Design and Development from DeVry University.
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