Traci Taylor is the current Chief Operating Officer at Shafer Insurance Agency. She previously held the position of Director of Operations at TIS Insurance Services, Inc., U.S. Operations Leader at Mercer, and Finance and Operations Leader at Marsh. Traci holds a Black Belt in Six Sigma, an MBA in Business Administration, and a Bachelor's degree in Finance. She specializes in financial planning, analysis, reporting, process improvement, and technology strategies. Traci is known for her expertise in driving efficiencies, centralization, and process standardization across various industries.
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