Neha Devgan

Neha Devgan is an accomplished professional in healthcare operations and customer experience with extensive experience in service excellence and complaints management. Currently serving as Deputy General Manager Operations at Shalina Healthcare since February 2023, Neha has previously held key positions, including Regional Service Delivery Head and Head Customer Experience at Metropolis Healthcare from March 2019 to January 2023. Neha's earlier roles include Head Service Excellence at Aakash Healthcare and various management positions at Max Healthcare, focusing on guest relations and complaint management processes. With a foundational background in aviation as a Lead Cabin Attendant at IndiGo, Neha is skilled in enhancing customer service and operational efficiency. Neha holds a Bachelor's degree from Annamalai University and completed education at St Marks Sr. Sec. Public School.