Major Y. M. Nip

Major Y. M. Nip is an accomplished professional in the luxury hospitality sector with extensive experience in hotel operations and management. Currently serving as Assistant Vice President of Rooms at Shangri-La Group since August 2019, Major Nip has successfully monitored global housekeeping and laundry operations and implemented post-COVID service standards. Prior roles include Director of Housekeeping & Public Area at JinBeiGroup, where Major Nip was integral to the pre-opening of two 5-star casino hotels, and Assistant Director of Hotel Operations at Imperial Pacific International. Previous experience encompasses managerial positions at Galaxy Macau and New China Laundry, demonstrating a strong foundation in operational excellence. Major Nip holds a Postgraduate Diploma in Marketing from The University of Hong Kong and a Bachelor’s Degree in Business Administration (Management) from Hong Kong Metropolitan University.