Theresa Rigoni

Theresa Rigoni is an experienced Sales Administrator at Shankman & Associates, Inc. since June 2019, specializing in supporting Business Managers throughout the sales process. Key responsibilities include assisting with sales forecasts, preparing presentations, and resolving customer issues. Previously, Theresa held roles as a Cost Estimator/Acting Sales Manager at Monroe LLC and an Inside Sales Representative at Mill Steel Company, demonstrating strong communication, attention to detail, and time management skills. Additional experience includes customer service positions at Fifth Third Bank, Suburban Inns, and Macy's, consistently exceeding performance goals and enhancing customer relationships. Theresa holds a degree in Public Relations from Grand Valley State University, complementing extensive sales and customer service expertise.