David Wrighton

David Wrighton is an accomplished professional with extensive experience in customer service and customer experience management. Currently serving as the Customer Experience Global Technology Lead at SharkNinja since April 2023, David has previously held significant roles such as Head of Customer Service at Marshalls Bricks and Masonry and Marshalls plc, as well as Customer Service Transformation Manager at Hermes Europe GmbH. Prior roles include positions at Hermes and British Gas Smart Homes, emphasizing a strong background in transforming customer service operations. David's career also includes a management role at JD Williams, showcasing a long-standing commitment to excellence in customer service. Educational background includes studies at Park Lane College.