Jamie Henderson

Jamie Henderson has extensive experience in credit risk management, currently serving as Head of Credit Risk at Shawbrook Bank since January 2017, overseeing the credit risk appetite and decision strategies, underwriting strategy, and the Credit Risk Management framework. Prior roles include Head of Insights at Shawbrook Bank, focusing on customer and commercial objectives in unsecured lending, and Credit Risk Senior Manager at TSB Bank, where strategic direction for collections and recoveries was driven. Previous positions at Lloyds Banking Group involved Credit Risk build for Project Verde and managing the collections strategy for personal loans, while earlier roles at Lloyds TSB included managing impairment lines and developing collections strategies. Jamie's career is marked by a strong emphasis on data-driven decision-making and strategic insights to enhance credit risk frameworks and operational performance.