Nadia El Sayed

Nadia El Sayed is a seasoned professional in the housing management sector, currently serving as a Customer Relationship Coach at Shepherds Bush Housing Group since June 2018, focusing on colleague training, coaching, and support. Prior experience includes roles as a Senior Housing Advisor and Sheltered Housing Officer at the Royal Borough of Kensington and Chelsea, where Nadia enhanced housing management services and built strong relationships with residents and partners. Additionally, a significant tenure at Kensington & Chelsea TMO involved serving as a Customer Services Adviser, providing frontline assistance regarding various housing queries, alongside experience as a Customer Service Trainer and Team Support Officer. Nadia holds a BA in Business Studies from London Metropolitan University and has foundational qualifications from Brentside High School.