Jessica H.

Jessica H. has a diverse work experience in various roles and industries. Jessica started their career in 2014 as an Office Administrator at GroundEffect Aerodrome Consulting Ltd. In 2016, they worked as a Drafting Technician at CLEANTEK Industries. From 2017 to 2019, they held multiple positions at Critical Control Energy Services, including Technical Support Specialist, Customer Success Manager, and Operations Manager. In 2020, they joined Shift and Redbrick as a Product and CX Manager and Customer Success Manager. Jessica'smost recent role is as a Product and CX Manager at Shift and Redbrick, which they started in December 2022. Overall, Jessica has gained experience in various roles, including customer success management, technical support, drafting, and office administration.

Jessica H. obtained a Bachelor of Commerce (BCom) degree with a specialization in Accounting from the University of Calgary, where they studied from 2012 to 2015. Prior to that, they studied Engineering at Red Deer Polytechnic from 2010 to 2011, although specific details about their degree were not provided. In terms of additional certifications, they have a Product Analytics Certification from Product School, which they obtained in September 2021, and a Certified Scrum Product Owner (CSPO) certification from Scrum Alliance, which they obtained in May 2022.