Krishna B

Krishna B has a diverse work experience spanning over 16 years. Krishna is currently working as a Customer Success Analyst at Shiftboard, where they develop and maintains strong relationships with clients, troubleshoots technical issues, and provides guidance on software solutions.

Prior to Shiftboard, Krishna worked as a Customer Success Associate at Tribe Management Inc, where they built and maintained strong relationships with customers, utilized problem-solving skills to analyze and resolve customer issues, and demonstrated excellent communication skills.

Krishna also has experience working at Walmart Canada, where they held multiple roles, including providing exceptional customer service, demonstrating strong communication skills, and achieving sales targets through effective upselling techniques.

Krishna has also served as a Senior Operations Manager at Blowhorn and a Team Lead at Accenture in India, showcasing their leadership and managerial abilities.

Krishna has worked at Amazon in various roles, including Customer Service Manager, Executive Customer Relations, and Team Lead, showcasing their customer service expertise and ability to lead teams.

Krishna started their career as an Assistant Manager Operation at HSBC HDPI and has worked in various roles within the organization across different locations, including Vizag and Hyderabad.

Overall, Krishna B has a strong background in customer success, communication, problem-solving, leadership, and managerial roles.

Krishna B's education history indicates that from 2018 to 2020, they attended North Island College, where they obtained a PG Diploma in Business Administration and Management, with a focus on General Management. Prior to that, there is no specific information regarding the start and end dates, but Krishna B obtained a Bachelor of Science (B.Sc.) degree in Biotechnology from A V College of Arts Science & Commerce. Before attending college, Krishna B completed their 10+2 education at Gautami Jr College, with a focus on Bi P C (Biotechnology, Physics, and Chemistry).

Furthermore, Krishna B has also obtained several additional certifications. In 2019, Krishna B obtained the "Food Safe" certification from North Island College. In 2021, Krishna B completed the certification course "Why Motivating People Doesn't Work . . . and What Does (getAbstract Summary)" from LinkedIn. In 2021, they also completed "The 45-Minute Business Plan" course from LinkedIn. In 2022, Krishna B obtained the "Operational Excellence Foundations" certification from LinkedIn. Finally, in 2023, Krishna B obtained the "Foundations of Project Management" certification from Coursera.