Alexander Schrift has a strong background in customer success and account management. At ShipBob, Inc., Alexander currently holds the role of Manager, Merchant Success, where Alexander leads a team of Senior Merchant Success Managers to drive growth, retention, and satisfaction for customers. Prior to ShipBob, Alexander worked at Verizon Connect as a Manager, Customer Success, overseeing a team of Customer Success Managers in a defined geographical territory. At AccuQuote, Alexander served as a Customer Success Manager in the public sector and as an Account Executive. Alexander is currently pursuing a Master of Business Administration (MBA) degree at Western Illinois University, building upon their Bachelor of Arts (B.A.) in History earned in 2012.
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