Chelsey O'Brien

Chelsey O'Brien is a Merchant Success Manager at ShipBob, Inc. since March 2022, following a role as Account Manager at DeGroot Logistics from April 2021 to March 2022. Prior experience includes serving as a Subject Matter Expert at C.H. Robinson from June 2014 to April 2021, where responsibilities involved educating customer-facing representatives on proprietary technology and coordinating with IT specialists on updates. Chelsey began their career as a Student Worker at Northern Illinois University’s Graduate School Admissions Office from March 2011 to May 2014, which enhanced customer service skills. Additional roles include Director of Alumni Relations for Pi Sigma Epsilon, Business Development Intern at Robert Bosch Tool Corporation, and Store Management Intern at Kohl's Department Stores. Chelsey holds a Bachelor of Science in Marketing from Northern Illinois University, obtained in 2014.