Rissy Meleedy Gazda (she/her)

Rissy Meleedy Gazda is an experienced professional with a strong background in customer care and logistics. Currently serving as a Merchant Care Team Lead at ShipBob since April 2021, Rissy manages a team of 13 support and experience specialists. Prior to this, Rissy held various roles at Modsy, including Senior Merchant Care Representative, where responsibilities included troubleshooting logistics issues. Rissy's earlier experience at Wayfair encompassed roles such as Drayage Transportation Planner and Operations Analyst for Cross Border Trade, focusing on logistics reporting and customs compliance. Additional roles in customer service and marketing were held at Strauss, Factor, Laing & Lyons, The Current, and Shoreline Boutique, along with leading positions at Edgewood Pool and Tennis Club. Rissy earned a Bachelor's degree in Business Administration from Eckerd College.