Navid Kassam

Navid Kassam is an accomplished Client Success professional with extensive experience in driving growth and operational excellence across various organizations. Currently serving as Principal, Client Success at Veho, Navid oversees client relationships and operations for the company's largest customer segment, achieving significant growth and high NPS scores. As a Senior Manager at Veho, Navid established the Customer Success function and contributed to tripling revenue in a 24-month period. Previously, at Uptake, Navid managed a global team focused on customer retention and product adoption. At Outcome Health, as Director of Client Success, Navid led a distributed team, spearheaded program management system development, and maintained high revenue recognition. Early career experience includes roles at Conagra Brands, where Navid developed strong relationships with key grocery chain buyers. Navid holds a Bachelor of Science in Business Management and Administration with a Marketing focus from Bradley University.