Tan Jia Qi (Vinnie)

Tan Jia Qi (Vinnie) is a seasoned professional in product marketing and customer success, currently serving as the Regional Product Marketing Manager at SHOPLINE since May 2019. In this role, Vinnie leads a team to support go-to-market projects, enhances product development through research, and drives internal training. Previously, Vinnie held positions as Regional Merchant Success Manager and Merchant Support Manager, where responsibilities included aligning cross-functional teams, addressing product-related challenges, and managing a customer support team to ensure high service levels for over 22,000 merchants across various Southeast Asian markets. Vinnie has also gained experience in category management at honestbee and has held multiple roles in sales, business operations, and marketing throughout a diverse career in various companies. Vinnie holds a Diploma in Fashion Design from the International Fashion Training Center.