Anna Vinokurova

Anna Vinokurova is a seasoned professional in training and development, currently serving as a Training & Quality Senior Manager at Shopping Live since January 2016. Anna has prior experience as a T&D Manager at both Lamoda Group and МегаФон, where responsibilities included designing and implementing training programs on sales, communication skills, and public speaking. Anna has also held a senior specialist role in quality control, focusing on customer service optimization and enhancing employee commitment to professional duties. Notable achievements include a significant increase in employee motivation post-training, with 98% of participants reporting improved job motivation. Anna holds a degree from Ulyanovsk State Pedagogical University, completed in 2007.