Monica T.

Monica T. is an experienced professional with a strong background in administrative support and analysis across various industries. Currently serving as a Project Administrator at Siemens Energy Staffing Inc. since January 2023, Monica previously held the position of Consumer Complaint Analyst at DXC Technology, where responses to high-visibility inquiries and implementation of quality process improvements led to a 30% reduction in department complaints. Additional roles include Senior Life Financial & Inforce Analyst at MetLife and Executive Assistant positions at Lane-CPA and Transcend Technology, where Monica increased productivity and reduced costs through the development of operating procedures and incentive modifications. Monica is pursuing a BA in Accounting at Wayne State University, building on a foundation in Business Administration and Management from Hillsborough Community College.