Christina Serrano is an accomplished professional with over two decades of experience at Siemens Energy, currently serving as the Manager of Distributed NA and Central ROW Order Management Team. Responsibilities include leading a team of Service Parts Representatives, overseeing resource planning and performance management, and driving process improvements. Prior roles include Order Management Professional, where Christina managed customer parts orders and collaborated with various internal functions, and Regulatory Compliance Specialist, focused on import/export compliance and guidance across multiple regions. Previous experience also encompasses logistics coordination and customer service roles at Spherion, Cyber-Test Inc, and Taco Bell, demonstrating a strong foundation in management, customer support, and compliance. Christina holds a Bachelor's Degree in International Trade Management with an emphasis on Trade Compliance Law from Dunlap Stone University.
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