'Susan Shamoun'

Susan Shamoun has a diverse work experience spanning over several roles and industries. 'Susan currently works as an Administrative Director of Business Insight and Analytics at Silver Cross Hospital. Prior to that, they worked at IBM Watson Health as an Associate Partner in Provider Consulting and Analytics. 'Susan also held the role of Offering Management, Planning at IBM Watson Health. Before joining IBM Watson Health, Susan worked as a Project Director at Houston Methodist and as a Director of Research at Thomson Reuters. 'Susan has also worked at Cleveland Clinic Abu Dhabi, University Hospital in Dubai Healthcare City, NorthShore University HealthSystem, Solucient, Humana, and Lillibridge Healthcare Services in various leadership and management positions. Susan has expertise in areas such as business insight and analytics, consulting and analytics, market planning, operations, pre-commissioning, quality management, and strategic planning.

Susan Shamoun attended Northwestern University from 1991 to 1995, where they earned a Bachelor of Arts degree in Anthropology and Pre-Medicine. 'Susan then pursued their Master of Public Health Services Management degree at DePaul University from 1995 to 1998. In addition to their formal education, Susan obtained certifications in Advanced Analytics for Health Care Strategists from the Society for Health Care Strategy & Market Development (SHSMD) and Big Data Foundations - Level 1 from IBM in 2019.