Zach Jones

Zach Jones serves as the Practice Lead for Contact Center/CX/AI Consulting at Simplify, a technology consulting firm in The Woodlands, Texas, where expertise in client relationships and knowledge of the Contact Center/CX marketplace facilitate the identification of optimal providers and solution benefits for businesses. Previously, Zach worked as a Solutions Consultant at Simplify, leveraging a similar skill set to assist major clients in the information technology sector. Prior experience includes a role as Strategic Account Lead at AT&T, focusing on relationship development and delivering tailored solutions for Fortune 1000 companies in the Dallas-Ft Worth area. Zach holds a Bachelor of Arts in Marketing and a Bachelor of Science in Marketing and Business Statistics from Miami University.