Sarah Cooper

Live Chat Agent at SimplrFlex

Sarah Cooper is a skilled support and customer service professional with a diverse background in high-pressure environments. Currently serving as a Backer Support Specialist at BackerKit since January 2024, Sarah excels in providing exceptional support to crowdfunding backers and collaborating with creators to optimize inquiries. Previously, Sarah has held roles such as Live Chat Agent with SimplrFlex, managing multiple simultaneous chats and emails, and Customer Service Manager at DAILY GRIND CAFE, where resolution of escalated issues was a priority. Sarah's experience includes leadership positions at Starbucks and Condado’s Tacos, focusing on training and operations. Additionally, Sarah has a solid educational background from BloomTech and other institutions.

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