Tricia H. is an experienced professional with a strong background in billing administration and team leadership across various sectors. Currently serving as the Billing Administrator at Sims IVF since January 2022, Tricia manages patient billing inquiries through multiple communication channels. Previous roles include Team Lead at Exela Technologies, overseeing the Statements and Signature Verification teams, and Settlement Officer at BancTec, handling account reconciliations for non-AIB banks. Tricia's extensive experience at AIB involved multiple leadership roles and responsibilities in signature verification and retrieval processes, as well as account management and customer support in a high-demand environment. Educational qualifications include a Diploma in Marketing/Marketing Management from the Marketing Institute Ireland and a Diploma in Office Studies from Senior College Rathmines.
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