Michelle Wong Pei san

Michelle Wong Pei San serves as the Lead Product Development Analyst at Singapore Airlines since August 2021, where responsibilities include acting as the voice of end users for the B2B contact center case management system and collaborating with stakeholders for a successful MVP rollout. Prior to this role, Michelle held various positions at Creative Eateries, including Marketing and Business Development Manager, where oversight of a CRM and mobile ordering project took place, along with brand expansion initiatives and franchise project coordination. Earlier experience includes roles as a Marketing Intern at Excellent Security & Safety Pte Ltd and a part-time Sales Promoter at FJ Benjamin. Michelle holds a Bachelor's Degree in Marketing from Nanyang Technological University Singapore.