MJ

Megan Jones

Information Technology Help Desk Analyst at Catholic Health

Megan Jones is an accomplished professional with a diverse background in technology, healthcare, and customer service. Currently serving as an Information Technology Help Desk Analyst at Catholic Health, Megan possesses expertise in PC hardware/software and electronic health records. Past roles include Referral Support and Transfer Center Specialist, Pharmacy Technician at Tops Markets, and Disability Analyst at the NC Department of Health and Human Services. Megan has also worked as a Registered Behavioral Technician, providing ABA therapy, and held accounting and administrative positions at FESS Fire Protection, Inc. Additionally, volunteer experiences as a Moderator for various gaming platforms and an Entertainer on Twitch highlight a commitment to community engagement and technical support within the gaming industry. Educational achievements include a Master of Education from The University of Kansas and a Bachelor of Education from Buffalo State University.

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