Claudia Montoya is a skilled Customer Success Manager at Skillcast Group plc since March 2024, previously serving as the Talent Experience Lead at Rolebot from February 2021 to March 2024, where innovations in AI-driven recruitment transformed passive talent engagement. Prior experience includes roles as Customer Success & Engagement Specialist at Rolebot, Academic Services Coordinator at Universidad de La Salle from March 2019 to February 2021, and English Instructor at Berlitz Colombia from June 2014 to August 2018. Claudia holds a Bachelor's degree in Modern Languages & Professional Translation from Universidad EAN, a Diploma of Education in Design of Virtual B-learning Academic Environments from Universidad de La Salle, and a Bachelor's degree in Portuguese Language and Literature from Universidade Federal de Pernambuco, along with a Diploma of Education in Project Management from Universidad EAN.
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