Matthew Hadden

Matthew Hadden is an experienced professional in incident management and business applications, currently serving as an Enterprise Business Application Executive at Skills Development Scotland since May 2016. In this role, Matthew manages configuration changes on the Microsoft Dynamics 365 CRM platform and participates in strategic planning sessions. Previously, Matthew held several positions at Wipro from January 2012 to May 2016, including Major Incident Manager and Knowledge and Problem Manager, where responsibilities included managing high-priority incidents and enhancing knowledge accessibility. Matthew's educational background includes a Higher Diploma in Information Technology from the University of the West of Scotland, completed between 2002 and 2006.