Jose E. Paredes

Jose E. Paredes has a diverse work experience spanning various roles and industries.

Starting in 2004, Paredes worked as a Loan Administrator/Loan Processor at Alliance Bank, where they processed an average of 15 loans per month and took on additional responsibilities during employee shortages. In 2007, they moved on to Aurora Loan Services as a Jr. Underwriter, where they communicated with brokers, processed loans, and handled fraud detection.

From 2007 to 2008, Paredes worked at HireStrategy as a Billing Analyst at Spacenet, providing customer service, preparing invoices, and analyzing contractual elements for customer accounts. Jose E. then joined TEKsystems as a Billing Specialist at Verizon Business, where they resolved billing disputes and trained employees on order entry processes.

In 2010, Paredes became a Telecommunications Analyst at URS Corporation, working with the Department of Veterans Affairs in the transition of the FTS2001 contract to Networx. Jose E. ran reports and assisted in the transition of ANIs.

At ICS-NETT, Paredes served as an IT Support Specialist for WMATA. Jose E. assisted users with troubleshooting, activated and disconnected Blackberry devices, and repaired Blackberry devices.

At ECS Federal, Inc., Paredes was an IT Support Specialist involved in asset management for the Environmental Protection Agency. Jose E. tracked and processed computer assets, generated inventory documents, and disassembled damaged hardware.

Most recently, Paredes worked at SkyBitz, starting as a Billing Analyst in 2015 and transitioning to the role of Technical Support Specialist in 2017.

Overall, Paredes has demonstrated experience in technical support, billing analysis, asset management, and telecommunications, with a focus on customer service and problem-solving.

Jose E. Paredes completed their General Studies diploma from Mclean High School in 1997. Following that, they attended Florida State University in 1997-1998, focusing on Liberal Arts Communications. Jose E. then moved on to Northern Virginia Community College from 1998 to 2014, where they earned an Associate of Arts degree in Liberal Arts Communications.