Mark Thompson

Mark Thompson is a seasoned professional in customer experience and marketing, currently serving as General Manager of Customer Experience & Digital at Skyline Enterprises since May 2023. With a robust career spanning over 17 years, Mark has held significant roles including CX Strategy at Boxer, where strategic customer engagements were developed for both B2B and B2C markets, and Head of Customer Engagement at Sky New Zealand, focusing on comprehensive customer lifecycle management. Previous positions include leadership in customer insights and marketing at 2degrees and NZ Wine Cellars, along with strategic marketing roles at notable companies such as Mitre 10, HSBC, and Metlifecare. Mark holds an educational background including a Certificate in Direct Marketing, a Post Graduate Diploma in Marketing, and a degree in Business Studies.