Jasmin Glück, CHA

Jasmin Glück, CHA has a long and varied work experience in the hospitality industry. Jasmin began their career at InterContinental Hotels & Resorts in 2005 as a Rooms Operations Controller and Team Lead, and then moved on to become a Management Trainee in the Rooms Division. In 2011, they were promoted to Front Office Manager and Assistant Front Office Manager. Jasmin then moved on to Wyndham Hotels & Resorts in 2009, where they worked as an Executive Housekeeper and Guest Services Manager. In 2014, they returned to InterContinental Hotels & Resorts, where they worked as a Director of Front Office, Quality Continuous Improvement & Guest Experience Manager, and Director of Operations. In 2021, they joined hotelkit as the Key Accounts and International Markets Manager. Most recently, in 2023, they were appointed as the Head of European Operations at SkyViewTek.

Jasmin Glück has a Bachelor's degree in Hotel, Motel, and Restaurant Management from Tourism School Klessheim, which they obtained between 2000 and 2005. Jasmin has also obtained three certifications from the American Hotel & Lodging Association: Certified Hotel Administrator (CHA) in September 2021, Certified Rooms Division Executive (CRDE) in December 2017, and Certified Front Desk Manager (CFDM) in December 2012.